
This will basically create a new game save folder.
Move your saves folder to the desktop > Start over a new game. Head over to this location: This PC\Documents\Electronic Arts\The Sims 4\cache. Error Code: 0” while trying to save the game, follow the steps below: So, if in case, the load button isn’t there or you’re getting an error message like “The game failed to save. Run the game again and check whether you’ll be able to load saved game data or not. Now, save the game progress and exit the game. If in case, the load button isn’t there, start a new game and play for a while. Then launch the game and check the game saves by loading one of your game files. Next, try moving the slot_00000001.save file to your desktop completely. First, go to this location: This PC\Documents\Electronic Arts\The Sims 4\saves. Therefore, whether the autosave file is doing well or not, you should check it out. Sometimes it can possible that the autosave file of your game is having issues.
You should also exclude the game folder to Firewall protection so that the game files won’t gonna be affected by any means. If that’s the reason, try whitelisting the installed The Sims 4 game folder to the antivirus software as an exclusion. It can possible that your antivirus software is either blocking the game saves or removing them due to some security reasons.
Maybe your antivirus software is troubling you a lot when it comes to keeping your game progress data.
Finally, run The Sims 4 game and check whether the save file missing issue has been fixed or not. If any latest update is available, the client will automatically download and install it. Once done, right-click on the game again. Right-click on The Sims 4 > Select Repair. Launch your Origin client > Click on My Game Library. To ensure that your game saves aren’t going to be affected, follow the steps below: Sometimes an outdated game version can cause multiple issues with the game saves.
Try updating your game always to get a stable gaming experience with fewer bugs or errors.